Archive for July, 2008

Wednesday, July 16th, 2008

I never start at the beginning …

That shouldn’t surprise me….although I already started to jot down some lines for the other sections, this is the one I think is more complete and the one I will share first - maybe because it is the one my heart is particularly in…and around which all the other areas gravitate: communication.

Communication leads to community, that is, to understanding, intimacy and mutual valuing. by Rollo May

As I sit here trying to make sense of what I want to write for the communication section, I realize communication and working with others plays a major role in my daily practice as a learning technologist, as a teacher, and also as a researcher. To collaborate we do need to be able to effectively communicate with others while we work and learn with them.

These days I use several channels to communicate with those I work and learn with inside and outside of the University.

I could actually provide numerous examples about how communication plays a very important role in my professional, and also personal, life. Today, however, I decided I should reflect about the latest group of people I am informally collaborating with and with whom I have been able to establish real communication. I think all of us are actually benefiting from this situation which started a couple of weeks ago, after I attended a Summer School on Technology Enhanced Learning (TEL) for PhD students in Ohrid/ Macedonia.

It was quite a rewarding experience to have been granted a scholarship to take part in this event and be able to meet many other people, who otherwise I would probably not have had the chance to. What was interesting about the entire week of events was actually not so much the lectures or the sessions which had been planned for us as attendees, but all the unplanned connections and discussions that took place during that week online and on-site. Those were almost parallel sessions who run informally and which spontaneously took shape, according to people’s needs to talk, discuss and make sense of topics in which we were interested in for several different reasons. It helped us in a way to bond together.

During the summer school some of the participants used twitter and twemes (a site which helped us aggregate twitter messages, flickr photos and del.icio.us bookmarks based on a specific ashtag) to provide immediate feedback about the sessions that were taking place at the very moment. It not only generated a lot of on-the-fly reflection, it also enabled participants to bond with each other.

Now, after the summer school, some of us are still  carring on with the unstructured discussion in two different online spaces, where we have the opportunity to share with others what we are up to (and this not only includes resources and opinions, but also humorous conversations spiced up with giggles, planning of future get-togethers, etc) .

Thus some of the summer schoolers are still in touch through twitter, and a new twemes, ( a micro-blogging network site) and through a written chat skype channel, where we keep sharing resources and points of view related to our fields of research and professional interests.

I think most of the conversation that followed after the summer school has been quite important and relevant, not only interms of the content shared and produced, but also because we have explored ourselves the potentials of such technologies to bridge communication and collaboration.

I think communication is key to any learning relationship. It is important we keep the channels open and make people comfortable enough to share their fears and anxieties, report about their experiences, and give and receive feedback about their practices. Communication is core to collaboration, a good working environment and motivation of people.

In my role as a learning technologist I also try to convey the message that I am always willing to talk to people, and more importantly, to listen to what they have to say. In the last year I have also started using skype with the people I work with. It enables them to contact me almost at anytime, independently of their whereabouts. The fact that they see my skype icon in online mode also gives them the reassurance I am virtually present and reachable in case they need to get in touch with me.

From this initiative, many some internal collaborative approaches have developed. Besides being connected to staff through skype, we are also now offering online tutorials and support via skype to students on study skills. Furthermore, we have also provided mentoring for students to start their group skype channels for project collaboration, as reported here.

In all, communication and working with others is really a very important part of my day to day work, and I thoroughly enjoy it. :-D  By using such channels, it not only helps me convey the message I am approachable and am here to support others in their learning and practices, it also enables me to constantly benefit from what others also have to offer. It thus keeps me motivated while learning about this evolving world which is more and more reliable of the web as an important means to establish meaningful communication.

In the near future we are looking at reaching out to university staff through others means, in which communication and collaboration will continue to be the focus.  (developments o that to follow soon)

Communication is key to any learning relationship  :-)

I really would like to hear your comments about this entry. What else should I add, what should I exclude (I mean … CMALT-wise)


No Comments » - Posted in Communication by Cristina Costa

Thursday, July 10th, 2008

The impact of social media on (Digital) Literacy

Two weeks ago, I was invited to take part in a Panel on Digital Literacy at UCLan. It was indeed interesting and thought provoking. As it often happens in this kind of events, so much was left to say. I especially liked the way the audience progressively got involved and we briefly touched some of the current worries considering literacy in the 21st Century. Does it have the same meaning as it did 50 years ago? How are we to define literacy in this day and age? Is education keeping up with it?

Jonathon Westaway kicked off the debate by highlighting some of the hot themes concerning this matter, and off we went to jointly reflect about issues around the following questions:

  • Is Social Media changing the way we read and write?
  • What are the advantages of learning and teaching in the digital environment?
  • What are the problems associated with information overload?
  • Who has authority in the digital landscape?

Too many questions for such a short period of time, but we sure tried to get across as many ideas as possible.

Educators in generally are still very worried the “little Johnnies” are not reading as much as they should! Not to mentioned their writing and spelling skills which are just getting worse by the minute. But is it really so? Are we reading less? Are our writing and spelling skills really that bad? Steven Johnson presents some counter arguments about it, and I must say I like what he says. We are not reading less; we have just started reading differently. I myself read more (blog) articles than ever, and have access to much more literature in my filed than when I was restricted to paper books and local library access. The web has opened the doors to a new world where the literacy concept is being reshaped into different dimensions. Professor David Crystal’s recent article also underlines very pertinent issues concerning the new writing and spelling habits (maybe styles?). They are away from being new, yet they are becoming more visible as social media, and micro digital communication devices and applications, such as mobile phones, micro-blogging, instant messaging, etc have become widely accessible in the latest years. They represent the main channels for written communication and also reflection. I have recently blogged about the twitter phenomenon and how it has impacted in my learning. It has increasingly contributed to my knowledge and increased my learning network. Despite the rather short length of twitter messages, true communication is achieved through this channel. And just like we were already doing with mobile phones, and also with lecture note-taking (remember those?), we do use a lot of abbreviations to convey the message. That’s how things have evolved. They are not bad or good. They are just different.

However, it doesn’t mean that we are getting worse at spelling; it just means we are developing additional communication registers.

One can argue that sometimes students tend to overreact and use such “tribal spelling” in their assignments. It’s in their nature, and role as students, to push boundaries; it’s our mission as educators to guide them to consider the different contexts in which they are involved in – that is to say, to prepare them for real life! . [I think sometimes we just tend to generalize something that happens less often, especially if it is something that we are not used to. It’s so much easier!!!].  The fact is that students often distinguish which kind of register belongs to which context, and if they don’t, then it tells a lot of the educational system they have been in. It is our job as educators to help them realize which register to adopt according to the situation they are in.

Times are changing. Generation conflicts are old as the world. We always try to do things differently from our parents, as our parents have done things differently from theirs…

I strongly believe that digital literacy is more than reading books and writing exam papers. That might have been the literacy ideal of the industrial age. These days, literacy is also related with how we use the digital media to search, access, read, critically think and make sense of what we read in our areas of expertise and interests. It is also how we show evidence of what we learn by communicating it through different means and ways. Today it is as important to know, as it is to know-how. And our kids sure know how to know when they feel they need to know something. Furthermore, they adapt more easily than most of use to those venues, where they engage into knowing whatever they want to learn. If it takes to learn a new spelling code, then they do it, because they want to feel part of it.

So why can’t we accept it? And why can’t we just familiarize our students with academic writing without despising their tribal writing? It would be easier than trying to ban the web because it is bad for your spelling!!!!


No Comments » - Posted in Digital Literacy by Cristina Costa